Incident Triage and First Response

Course at a glance

You start triaging alerts the way you were shown on your first day — checking the obvious, following your instinct, hoping you don't miss the one that matters. You finish with a triage methodology that works across every alert type and every environment — cloud, endpoint, identity, network — where you know exactly what to check, in what order, and when to escalate.

What you'll build: The triage decision framework that turns a 30-second glance into a structured assessment. Containment decisions you can justify. Evidence preservation habits that protect the investigation before it starts. The confidence to look at an unfamiliar alert and know how to work it — not because you've seen it before, but because the methodology handles what you haven't seen.

16 modules across 4 phases · 36 CPE credits · Self-paced at ~5 hrs/week

Typical pace: ~5-10 weeks at 5 hrs/week

Hands-on labs: 26 structured (browse all →)

MITRE ATT&CK coverage: 89 techniques mapped

Built by Ridgeline Cyber

Ridgeline Cyber Defence builds security operations training grounded in practical and operational experience. The team behind this course runs CSOC operations across on-prem, Splunk, and Microsoft 365 security stacks, Cisco and Palo Alto networks, and managed SOC partnerships.

Experience spans incident triage, detection engineering, incident response, and DFIR investigation across on-prem, M365, and Linux environments — including leading cyber incident response engagements and operating the triage methodologies taught in this course in production environments.

The triage procedures, tool workflows, and containment sequences in this course are drawn from that operational work — adapted for training but grounded in real incident response.

The outcome

You start closing alerts. You finish triaging incidents.

Structured triage methodology — severity assessment, scope determination, evidence collection, escalation decision.

Time-pressured decision making — the first 60 minutes, with incomplete information, under real constraints.

Handoff documentation — triage reports that IR practitioners can act on immediately.